This was done to benchmark Recruitbot against Email for engaging candidates.
Moreover, half the candidates (130) who evinced interest in the job were sent traditional Emails to complete the screening process. Candidates who showed interest in applying were given links to interact and complete the screening process. We also needed to incorporate accepting file inputs from candidates to automate the document (resume) submission process. The chatbot had to ask the candidate questions based on the job profile that they chose. Hence we elected to use a mix of conversation and point and click elements in the solution. After all, processes with lots of options are harder to translate into conversational UIs. The biggest challenge was to create engaging flows while incorporating all of these elements. The recruitment process typically requires a few rounds of screening, back and forth emails, files being shared, and so on. We wanted to leverage chatbots and conversational UI to develop a solution that would help Hybrid.Chat and the HR industry in general. Because candidates could simply Google the answers to questions when using Email for screening. Thereby saving time and money to handle other tasks.Īnother concern of Hybrid.Chat in using such a solution was eliciting spontaneous responses to screening questions. Our vision was to create a tool that could handle processes that don’t need a recruiter necessarily. We soon realised that our team was spending a huge chunk of their time performing basic tasks which eventually lead to significant money and time loss. We were using Emails for pre-screening the candidates previously. As one of the emerging leaders in the chatbot development space, we speculated we would get far too many responses to our recruitment drive. Hybrid.Chat is a chatbot assisted live-chat solution service. Simply put, Recruitbot is going to transform the way companies hire. Recruitbot was designed and developed to be the perfect recruitment tool and to disrupt the HR industry. We developed a practical and useful chatbot for assisting Hybrid.Chat’s recruitment process.
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